What Are Outsourcing and What Are the Benefits of IT Outsourcing?

Outsourcing benefits not only large corporations but small companies as well. SMEs that lack expertise in specific areas can outsource these jobs to contractors to get the job done without spending the considerable sum of money.

Each company has its own information technology needs which may not be addressed by ready-made software packages. SMEs that have to integrate one software tool with another need skilled programmers to do so, which could be a limiting factor given the scarcity of professionals.

Nearshoring is done on a large scale by major corporations, and in a small way by independent business owners. Collectively, smaller enterprises total a significant portion of the outsourcing arena, with cottage industries popping up every day to satisfy the demand.

Generally speaking, when a corporation or individual has tasks that they neither can nor want to complete, outsourcing to another company or individual becomes a viable solution. And, aside from just not wanting to do the task, the benefits of outsourcing are numerous. In this article, however, we will briefly identify ten benefits of outsourcing your projects.

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The Benefits of IT Outsourcing

Quality over Price: Choosing the cheapest vendor without considering the quality of service is the surest way to fail. Most of the time, BPO firms that charge more for the same service are likely to provide better customer service and meet quality standards.

Expertise: Looking at specialization is an excellent way to distinguish between two equally good providers. Make sure that the fields of knowledge of a prospective contractor are in line with your IT needs.

Latest Technology: The rapid pace of technological change adds to the burden of maintaining an IT system.  Choose the best firm that use cutting-edge programming languages and software tools to make your IT systems as modern and comfortable to maintain as possible.

Transfer of knowledge: Choose the best firm that can provide technical training to your in-house staff, especially if you’ll be outsourcing a short-term project like software development and integration.

How Does Project Delivery process work in JCommerce Company?

Step 1: In the first stage JCommerce Company will understand all the requirements and analyze the business needs. Customer will also need to sign a Non-disclosure agreement to start the project. After this, the company will send a proposed solution along with cost and estimated time.

Step 2: Once the agreement is accepted, the customer will receive a detailed project brief. At a defined start time, all technical infrastructures are provided by the infrastructure management in the Development Center. Often customers organize on-site staff training to kick off the collaboration.

Step 3: In this stage, a dedicated team and tools for project development will be decided, and the establishment of communication channels will be performed. As the excellent and tested work process is essential for both parties to fulfill their responsibilities.

Choice of Cooperation model

Tailored to these needs and the organizational set-up on the customer side, Jcommerce Company then proposes the customer an optimal cooperation model, tailored to his goals and regulatory requirements.

Verdict:

Excelling in outsourcing comes with great responsibility regarding overseeing and administration. Depending on where your outsourced provider is located, make sure that you have clear points of communication without micromanaging. Nowadays, it’s easier to communicate and get in touch with someone offshore and be able to complete projects even if you’re from different time zones. The key is to establish a process which works for you and your provider.

Things that have to be considered are your provider’s working hours, deliverable projects, deadlines and most importantly – feedback. If you don’t have a work process, it’s very likely that you’re going to end up getting results below your expectations or inefficiency caused by lack of structure. A lot of companies had lost not only money making the mistake of not establishing processes, but they’ve also lost time and effort due to poor results that need to be polished, dragging time, cost and effort, not only on the employer’s side but also in the provider’s end.