If your place of business is in need of some repairs, be it for the foundation of your building or for more cosmetic issues, it can be hard to know how to handle this situation. While you don’t want to have to close down and lose money while the repairs are taking place, the safety of your staff and customers should be your highest priority.
So to help you figure out what will be the best option for you, here are three strategies for making repairs at your business.
Review Your Lease Agreement
For businesses that are only leasing the property that they’re using for their physical space, the very first thing you should do when you notice that your space is needing repairs is to take a look at your lease agreement.
In your lease agreement, it should state what is the responsibility of the property owner and what is your responsibility. If the repairs that you’re needing done are the responsibility of the owner, this can make things much easier on you financially. However, it might be more of a headache trying to get things done as quickly as you want. But by reviewing your lease agreement to see what the next steps are, you’ll be sure to get the work done the right way and by the right people.
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Inform Your Customers
Once you know when your repairs are going to be taking place, it’s vital that you share this information with your customers.
Not only will giving your customers information about your upcoming repairs help to ensure that they are kept in the loop and not made to feel alienated, but it will also help you to use this time to your advantage. If done correctly, you can use repairs on your property as a way to stage a re-opening event, if you wind up having to close down while the repairs are being done.
Let People Know How Things Will Be Adjusted
For those who will be keeping their business open while repairs are being made, it’s still important that you give your customers as much information about the repairs as possible. Especially if the repairs will impact their ability to work with you, they’ll need to know this information.
To help you share this information, consider posting a video about what things will look like during the repairs and how entering or exiting the business will change. This can be invaluable to customers who might be nervous about how things will look when they come to your business during this time.
If your business needs to be repaired in the near future, consider using the tips mentioned above to help you manage this time for your organization.